Winnens are delighted to announce that we have officially been re-open for one week, which has been a great success.  

We reopened our doors on Monday 1st June 2020, taking into account the new government guidelines on creating a COVID secure working environment. Ensuring the safety of our valued staff and customers, we have put a number of measures in place to keep everyone safe when visiting our independent home furnishing stores.

What measures have we put in place when visiting our stores?

  • Currently our Cheltenham store is open for appointment only, you can request to make an appointment on our website, messaging us on Facebook or by telephone on 01242 521611 to arrange a date and time to suit you.
  • We have limited the number of people visiting our Cheltenham store to 2 people per visit.
  • We request that when visiting our stores, you wear a face mask and gloves.
  • If you have any coronavirus symptoms such as a cough, lose of sense of smell/taste and a fever we request you do not visit our stores and cancel any appointments you may have with us.

If you’re unsure about the symptoms of coronavirus please visit the NHS online.

Surveys and Home Visits

If you are looking to book a survey with our friendly staff, we are offering phone consultations with our surveyors and where possible our surveyors will provide a one-to-one video call guiding you through the measuring process. All you will need is a tape measure and internet access!

All the staff at Winnens have been informed and briefed on the importance of protecting themselves and our customers during home visits. We will supply our staff with PPE to our staff to conduct any in-home surveys or fittings safely.

If you have any questions or queries regarding our temporary measures in place during the coronavirus outbreak, please feel free to contact us.